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CHECK-IN and CHECK-OUT

  • Check-in from 2:00 pm.
  • Check-out by 10:00 am.

SERVICES INCLUDED IN THE PRICES

Use of the wellness center and swimming pool (Jacuzzi,  relaxation area with tea area, sauna, turkish bath, salt rest and Kneipp path)
Afternoon snack from 4:00 to 5:00 pm
Bathrobe for adults
Rubber slippers
Activity excursions accompanied by an alpine guide
Wellness center and swimming pool included (including bathrobes and slippers)
Andalo-card
Wifi
Tv + Sky
Welcome cocktail
Typical Trentino dinner
An assisted dinner a week for children
Mini Club from Monday to Saturday from 8.30 to 12.00, from 15.30 to 19.00 and from 20.00 to 22.00; Sunday from 15.30 to 19.00 and from 20.00 to 22.00
Bottle warmer, cot, high chair, changing table and baby bath
Mountain-bikes with child seats and helmets

PAID SERVICES

The tourist tax is not included. Ii cost is € 2.00 per person per day and children who are not yet 14 years old are excluded.

The price for buffet lunch is € 15,00 for adults.
Possible extra dinner € 25 per person.
Meals booked and not consumed will not be deducted from the final bill.

Pets: € 10.00 per day for accommodation (pets are not allowed in the common rooms)

REDUCTION CHILDREN FROM THE 3rd BED:

Children from 2 – 6 years -50%
Children from 7-10 years -30%
Children from 11-14 years -20%
Third bed 10%
Single room supplement € 10.00
Double room for single use supplement 50%
Family plan: 2 adults + 2 children up to 14 years of age pay 3 full rates (not applicable in Family Suite Relax where minimum 4 full rates will apply – from 5 to 19 August in the junior suite and comfort family suite rooms will not be applied family plan)

CONFIRMATION OF RESERVATION

CANCELLATION POLICIES The reservation is considered valid only with the payment of a deposit equal to 30% of the amount of the reservation within 7 days from the date of confirmation of availability by the hotel. Canceling the booking of a holiday is unpleasant for everyone. For this reason we want to share our cancellation policies and related penalties with you:  Within 21 days from the date of arrival: no penalty From 20 to 7 days before the arrival date: 30% of the amount of the stay From 6 to 1 day before the arrival date: 50% of the amount of the stay In the case of late arrival or early departure or no show, 100% of the amount of the stay will be charged.
The days of delayed arrival or early departure will be calculated respectively and requested in payment at the price of the room / day only.