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Useful information

CHECK-IN AND CHECK-OUT TIMES

On the day of arrival, rooms are available from 2:00 PM.
On the day of departure, rooms must be vacated by 10:00 AM.

INCLUDED SERVICES

  • Free access to the wellness center with spa and new outdoor pool. Inside the wet area, you will find our relaxation pool with water features, whirlpool, a brand new relaxation area with panoramic views of the Dolomites, offering hot tea and cold drinks, a Finnish sauna, Turkish bath, salt room, and a Kneipp path.
  • Spa kit in the room with soft bathrobes for adults, towels, and slippers
  • Guided excursions at advantageous prices accompanied by an alpine guide from the Activity group
  • Free Dolomiti Paganella Guest Card for enjoying all the benefits of paid activities on the Plateau (e.g., sports facilities and ski lifts) and castles and museums in Trentino (see details here)
  • Free high-speed Wi-Fi throughout the hotel
  • Flat-screen TV in the room with Sky channels
  • 2 relaxation rooms with flat-screen TVs with Sky, board games, and a small library
  • Welcome cocktail every Sunday
  • Once a week, a gala dinner
  • Free mountain bike rental: we have bikes with child seats and helmets for everyone (only in summer)

SERVICES AVAILABLE FOR AN EXTRA FEE

  • À la carte lunch
  • If you plan to bring along any four-legged friends (small to medium-sized, maximum 15 kg), please request it at the time of booking: €15.00 per day (excluding food) for room cleaning and sanitization services. Please note that pets are allowed in outdoor areas (garden, veranda), rooms, and the lobby. They do not have access to the bar, restaurant, spa, and outdoor pool.
  • Double room for single use: +50%
  • Electric car charging station

TOURIST TAX

The tourist tax is €2.50 per person per day for a maximum of 10 days. Children up to the age of 14 are exempt from this tax. It is an additional fee to be paid on-site.

DISCOUNTS

  • Third/fourth adult bed: 10% off
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